Saturday, 11 April, 2026
AI enabled YES ROBOT has booked 12 bn deposits within an year
By Basit Ansari
<p>A total of 12 billion worth deposits are already booked using YES ROBOT within a year. The entire deposits booking service is now paperless. It has helped the Yes Bank enhance its customer service by reducing the time-of-first-response to just a few seconds. The chatbot is witnessing over a million interactions per month responding to approx. 5.3 lakh customer queries last month.</p>
Read full story at expresscomputer.in
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