Friday, 24 March, 2023

AI helps Kotak Life Insurance customers to submit certificate of existence from home

<p dir="ltr">98% of the data center workload is virtualized at Kotak Life Insurance. They have introduced a desktop virtualization journey which lets its people work from any device. Kirti Patil, Senior EVP-IT &amp; CTO, Kotak Life Insurance is leveraging chatbots to solve customer&#39;s doubts and queries quickly and has been able to serve 53% more customers. Further, they are adopting AI to verify the annuitant liveliness.</p>