Tuesday, 15 August, 2023
Amazon Integrates Generative AI for Improved Product Reviews
Amazon is leveraging generative artificial intelligence (AI) to enhance its product review system. The company aims to generate more informative and helpful product reviews by utilizing AI-driven content. It explores how this approach could potentially revolutionize the way customers make purchasing decisions & the implications for user-generated content platforms. Amazon's adoption of AI for reviews reflects a broader trend in integrating advanced technologies for improved customer experiences.