Saturday, 28 February, 2026
Burger King Deploys AI to Monitor Employee Behavior and Soft Skills
Burger King is reportedly using an AI-powered assistant to silently track employee interactions, monitoring whether staff use polite phrases like "please" and "thank you." This shift toward automated behavioral surveillance aims to standardize customer service but has sparked intense debate over worker privacy and workplace pressure. As AI integration grows in the fast-food industry, critics warn that constant digital monitoring could lead to increased burnout.
Read full story at Times Now News