Thursday, 24 September, 2026
Fries, Burgers, and Bilingual Bots: McDonald’s AI Drive-Thru Speaks Your Language
By TechShots Studio
McDonald’s has upgraded its AI-powered drive-thru system, "Archy," to handle English and Spanish orders with 90% accuracy. Part of an $8.5 billion global modernization plan developed with Google, the tech saves over 50 labor hours weekly per store. Executives stress that the system aims to streamline operations rather than cut staff, redirecting human workers toward customer hospitality and food prep.
Read full story at TIMES OF INDIA