Saturday, 3 May, 2025

Instagram Co-Founder Criticizes AI Chatbots for Prioritizing Engagement Over Usefulness

Instagram co-founder Kevin Systrom has criticized AI companies for designing chatbots that prioritize user engagement metrics over providing meaningful assistance. Speaking at StartupGrind, Systrom highlighted that many AI chatbots employ tactics similar to those used by social media platforms to boost user interaction, such as prompting users with follow-up questions to extend conversations.