Friday, 26 June, 2026
The Human Element: Why Workflow Redesign Trumps AI Training
By TechShots Studio

Singtel's Aileen Tan highlights that the true obstacle in the AI boom isn’t teaching people how to use the technology, but restructuring outdated workflows so they can actually apply it. True organizational success isn't measured by the number of employees trained, but by shifting company culture and redesigning jobs to integrate AI into daily tasks, ensuring long-term human relevance and business value.
Read full story at CIO ECONOMIC TIMES