Thursday, 5 March, 2026
Vodafone extends partnership with TCS to enhance customer experience
By Basit Ansari
<p>Tata Consultancy Services has extended its long partnership with Vodafone Idea for another five years to focus on improving customer experience. Under this partnership, TCS will leverage its contextual knowledge of Vodafone Idea and expertise in analytics and artificial intelligence to personalise the end-customer experience. To improve customer acquisition, TCS will work to strengthen operational effectiveness and enable faster revenue realisation. </p>
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