Saturday, 18 July, 2026
Algorithms Over Aisles: HDFC Bank Plugs In AI to Supercharge Future Growth
By TechShots Studio
India's HDFC Bank is aggressively embedding artificial intelligence across customer service, operational workflows, and risk management. According to brokerage Motilal Oswal, the bank is leveraging its in-house platform, Neev, alongside GenAI agentic bots to assist frontline workers. The deep digital overhaul aims to maximize long-term operating leverage and trigger a new wave of highly efficient, productivity-led growth.
Read full story at CIO ECONOMIC TIMES