Tuesday, 20 May, 2025

Klarna's AI Strategy Boosts Revenue per Employee to Nearly $1M Amid Workforce Reduction

Klarna's adoption of AI technologies has significantly enhanced operational efficiency, elevating revenue per employee to nearly $1 million from $575,000 the previous year. The fintech company reduced its workforce by approximately 1,200 positions, primarily through attrition, as AI systems assumed roles in customer service and other functions. This strategic shift has led to a 13% revenue increase to $701 million in Q1 2025, positioning Klarna for a potential IPO.