Thursday, 5 March, 2026
Pegasystems acquires Cloud-based analytics solution provider, Qurious.io
By Basit Ansari
<p>Pegasystems has acquired Qurious.io, a Cloud-based real-time speech analytics solution provider, to add capabilities to its software portfolio with a focus on 'Pega Customer Service' use cases. Qurious.io's SaaS uses speech-to-text, natural language processing, and emotion detection capabilities to analyze the dialogue within each customer service to improve customer interactions, make better recommendations, and boost customer loyalty and sales. <br />
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