Thursday, 21 August, 2025
Rapido Fined ₹10 Lakh by CCPA for Misleading Ads, Ordered to Compensate Customers
The Central Consumer Protection Authority (CCPA) has imposed a ₹10 lakh fine on ride-hailing platform Rapido for misleading advertisements like "Guaranteed Auto" and "Auto in 5 minutes or get ₹50," and has ordered full compensation to affected users without delay. The regulatory action follows a surge in complaints—rising from 575 to 1,224—related to deceptive terms, expired “Rapido coins,” and unreadable disclaimers that undermined the integrity of the offer.
Read full story at Economic Times