Friday, 24 March, 2023

Technology has helped us in both pre-sales and post-sales: Saurabh Gupta, CIO, Kent

<p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt">Kent has a customer base of more than four million, 10,000 retailers, around 1500 distributors &amp; 1200 service franchisees, and two manufacturing plants told its CIO Saurabh Gupta to ETCIO in an interaction. He added that technology has helped them in both pre-sales and post-sales. Identifying the potential customers through improved logistics and providing a superior after-sales experience has allowed the firm to grow seamlessly, said further.</span></span></span></p>