Thursday, 13 August, 2026
Trackside Fixes in a Tap: How Rail Madad Speeds Up Train Grievance Redressal
By TechShots Studio
Indian Railways’ Rail Madad app offers a quick digital solution for passenger issues like faulty coaches, delays, or safety concerns. Travelers can log in, select the issue category, enter their PNR or train details, and attach photo evidence. The system generates a unique complaint ID, enabling real-time status tracking for faster resolution directly by railway authorities.
Read full story at TIMES OF INDIA