Monday, 31 August, 2026
Tech Meets Touch: Paytm Balances AI Automation with Human Expansion
By TechShots Studio
Paytm founder Vijay Shekhar Sharma outlined a management strategy centered on "machines first, but people always." While artificial intelligence increasingly handles internal decision-making and operational tasks to boost productivity, Paytm is actively expanding its human workforce on the ground to grow merchant relationships, broaden customer outreach, and strengthen offline distribution across India.
Read full story at CIO ECONOMIC TIMES