Sunday, 19 April, 2026
EnableX partners with C-Zentrix to improve customer service solutions
By Basit Ansari
<p>C-Zentrix unites with EnableX to enhance its customer service solutions using the latter's voice and video communication capabilities. Their first product, CZChat will have social media messaging integration, audio/video calls, screen sharing and recording to facilitate customer-agent communication. Customers can, therefore, start off by text messages going up to voice/video calling and screen sharing, depending on the complexity of the problem.<br />
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Read full story at Voice and Data
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