Thursday, 5 March, 2026
Microsoft Introduces AI-powered Copilot for Customer Support and Marketing Emails
By Basit Ansari
<p>Microsoft has introduced an AI-powered Copilot feature that can help customer support representatives and marketing teams with their email communication. The Copilot feature uses machine learning to suggest responses and provide real-time assistance to support representatives when responding to customer queries. It can also analyze marketing emails and suggest ways to improve them. Microsoft says that Copilot can save time and improve the quality.</p>
Read full story at Hindustan Times
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