Monday, 28 September, 2026
AI Debt Collectors: Finance Ministry Pushes Banks for Insights on Smart Recovery Tools
By TechShots Studio
The Finance Ministry has sought feedback from banks regarding their adoption of AI-driven tools for loan collections. While many public sector banks utilize AI for borrower engagement and repayment tracking, only a handful have implemented advanced conversational AI. The review aims to assess technology integration levels while ensuring robust customer-protection safeguards and accountability.
Read full story at CIO ECONOMIC TIMES