Tuesday, 6 May, 2025

Agentic AI Disrupts Enterprise Software: From Per-User to Outcome-Based Pricing

Agentic AI is revolutionizing Indian SaaS and enterprise software business models by replacing human users with autonomous bots. This shift is prompting companies to move away from traditional per-user billing towards consumption- and outcome-based pricing models, including API and AI-unit billing. While AI services now command premiums, some customers seek pricing certainty, leading to hybrid and bundled offerings.