Friday, 13 November, 2026
AI on the Frontline: Cognizant CFO Warns Virtual Agents May Take 40% of Client Work
By TechShots Studio
Cognizant CFO Jatin Dalal revealed that AI agents could soon handle up to 40% of the IT giant's client tasks. While routine and exact processes are increasingly automated, the company notes that future headcount adjustments will heavily depend on overall business growth rates as they navigate AI-driven demand shifts.
Read full story at LIVEMINT