Thursday, 5 March, 2026
How Manappuram Finance is using tech for business
By Basit Ansari
<p>Manappuram Finance uses customer analysis tools to identify low-risk customers. Technology enhances their customer expansion, retention, engagement. Automated bots keep operating costs in check. Early adoption of cloud (Oracle), robotics, IoT prepared them for remote working; continuous productivity was also ensured. Cutting-edge tech covers most of the investments. Future plans involve digital gold purity identification tool-development. </p>
Read full story at ET CIO
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