Thursday, 5 March, 2026
Reliance General Insurance betting big on next-gen tech
By Basit Ansari
<p>Reliance General Insurance is inclined to incorporate exciting cutting-edge tech into its business. It has been at the forefront of developing innovative solutions centered on AI/ML. For example, RGI uses conversational bots for claim processing or adheres OCR tech with RPA enabled bots. In addition, the company implemented real-time solutions that capture and feed data to downstream systems using OCR tech.</p>
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