Friday, 14 April, 2023

Zoom CIO Highlights The Need For Unified Digital Customer Engagement In Financial Services

Gary Sorrentino, CIO of Zoom Video Communications, has emphasized the importance of a unified digital customer engagement strategy for financial services firms. With digital transformation accelerating in the industry, Sorrentino advises firms to adopt a proactive approach to customer engagement and focus on delivering a seamless, omnichannel experience to customers.