Thursday, 5 March, 2026
Zoom CIO Highlights The Need For Unified Digital Customer Engagement In Financial Services
By Akhilesh Shukla
Gary Sorrentino, CIO of Zoom Video Communications, has emphasized the importance of a unified digital customer engagement strategy for financial services firms. With digital transformation accelerating in the industry, Sorrentino advises firms to adopt a proactive approach to customer engagement and focus on delivering a seamless, omnichannel experience to customers.
Read full story at ET CIO
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