Sunday, 14 December, 2025
Air India Leverages Generative AI for Enhanced Customer Query Solutions
Air India is embracing generative artificial intelligence (AI) to expand its AI capabilities, addressing customer queries more effectively. The airline aims to leverage advanced AI features to provide efficient & personalized responses, enhancing the overall customer experience. This strategic move underscores Air India's commitment to leveraging cutting-edge technologies to optimize customer interactions & streamline information dissemination through the integration of generative AI solutions.
Read full story at Economic Times